Interpersonal Communications, by Julia Wood, Chapter 7...

Chapter 7 - Emotions and communication Emotional intelligence is the ability to recognize feelings and judge which feelings are appropriate for a given situation. You can feel sad and happy at the same time. When you feel a knot in your stomach after finding out you got a low grade you experience a physiological reaction. We experience motion when external stimuli cause physiological changes. This is the organismic view of emotions. Perceptual view of emotions is also also called appraisal theory and asserts that subjective perceptions shape what external phenomena mean to us. These events have no meaning and they only gain meaning if we attribute significance to them. Perceptual view of emotions: External Event (failing an†¦show more content†¦Western women are taught to support others and they feel that they shouldn’t experience or express envy or competitiveness. Not being able to express or even acknowledge the feelings can interfere with honest communication in interpersonal relationships. Self-Protection: Another reason we may not express our feelings is we don’t want to give others information that could affect how they perceive or act toward us. We fear that they won’t like us. We may also restrain expression of feelings, particularly negative ones, because of what is known as the chilling effect. When we have a relationship with some we think is more powerful than us, we don’t complain or show anger for fear they will punish us. Protecting others Sometimes we don’t want to express feelings so we don’t hurt or upset someone. The tendency to restrain emotional expression to protect others is particularly strong in many Asian cultures because they view hurting others as shameful. Traditional Asian cultures also view conflict as damaging to social relationships, so they discourage emotional expressions that might lead to conflict. Social and Professional Roles If an attorney or judge cries when hearing a sad story from a witness it might be perceived as unprofessional. A Dr. shouldn’t express anger toward a nurse in front of a patient. The ineffective expressions of emotions Sometimes we can’t deny or repressShow MoreRelatedEssay about Gendered Media9688 Words   |  39 PagesArticle 7 Gendered Media: The Influence of Media on Views of Gender Julia T. Wood Department of Communication, University of North Carolina at Chapel Hill times more often than ones about women (â€Å"Study Reports Sex Bias,† 1989), media misrepresent actual proportions of men and women in the population. This constant distortion tempts us to believe that there really are more men than women and, further, that men are the cultural standard. 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